Policies & Guest Information

This property has the following check-in and check-out times and policies:

• Check-In: 3:00 PM
• Check-Out: 10:00 AM
• Late Check-out Hour: 12:00 PM
• Late Check-out Fees: $50.00
• Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.

Please note that you may check in any time after 3pm. If you plan to arrive after 9pm, please send us a note or give a call to let us know so that we may plan accordingly. Cleanliness is our highest priority! We need as much time as possible to clean and sanitize your accommodation to meet this goal. Please do not arrive early to check in unless prior arrangements have been made with our staff, as your access code will not be valid until 3pm. If you will be arriving later than 9pm, please be sure to let us know. Check-out is no later than 11am on the day of departure. If you feel that you will need any additional time, please let us know in advance.

Early Check-in: If available, early check in is 1pm, and must be requested and approved at least 72 hours prior to your day of arrival, so that we can plan, if available. Early check in requires that we have access to and are able to fully clean and prepare your accommodation following use by a prior Guest. To do so, we must have the time and resources to focus on that accommodation before any others. There may be a fee of 20% of the average daily rate. When you request, we will let you know the status and if a fee may apply. Thank you for your understanding!

We provide a contact-free check in with our Remote Lock secure entry doors and lock boxes. Your lock PIN code will be valid between the check in and check out times and days of your stay, and you will receive the code just prior to your arrival. Please plan to proceed directly to your accommodation in order to park and access your lodging. We will be sure to catch up with you soon and are available to help. Please note: On or after the day of check-in we will charge your card on file for the remaining balance of your stay. If you wish to use a different form of payment for the balance, please do let us know on or before check in.

We hope to greet you when you arrive, but if you do not see immediately, it is likely that we are helping another guest, working on the property, or off-site at another location. Please feel free to call us at the number below to assist you in getting settled in your accommodation.

• Guests wishing to alter or modify dates subject to availability are encouraged to call directly to arrange, as far in advance as possible. Any deviation from this policy is at the discretion of the property manager and will be fully reviewed with the Guest on a case by case basis; please contact us directly via phone.
  • Total cost of reservation will be charged at or before check-in.
  • In case of a customer “no-show”, the total price of the reservation will be charged and is non- refundable without express agreement from the Property.
  • Any refunds issued for cancellations of reservations paid for with a credit card are subject to a cancellation charge of 5% of the required deposit, to cover the cost of merchant services and processing for the refunded payment.
  • For your convenience, our courtesy ‘Re-Rental Policy Offer’ applies to and is an option for all cancellations and is described following the policy details.
• For stays between the 3rd weekend of September and mid-June:
  • 14 days or more advance notice for full refund
  • 7 days or more advance notice for 50% refund
  • Holiday & special event periods: 30 days notice for full refund, 15 days for 50% (if paid in full)
• For stays during the last week of June through the weekend after Labor Day:
  • Cancellation prior to April 15th are eligible for a full refund.
  • Greater than 30 days, 50% of the total reservation cost shall be considered non-refundable
  • If cancellation notice is less than 30 days prior to your stay, the full cost of the reservation is considered to be payable in full.
  • 3 bedroom cabin & house rental reservations will be charged in full in the event of cancellations less than 60 days prior, there are no refunds, except as below.
• Courtesy ‘Re-Rental Policy Pledge’ to our Guests:
  In the event of a cancellation that falls within a non-refundable deposit or full payment time frame, we will clear the dates and pledge to vigorously search for a replacement Guest. While we know that no Guest can replace our other valuable Guests in spirit, we do know also that our Guests and families value their dollar, and we earnestly wish to refund those payments, and to host a Guest that will have the benefit of and enjoy their stay with us during that time. We also prefer to rent and receive payment in-full, rather than a deposit, as we value our dollar as well! We always work hard to make sure our Guests, even those who must cancel, are well taken care of.

CAMP FIRES: If you have a Solo fireplace on your porch, please remember that we are on wooden decks. Kindly exercise caution with fire and firewood. Fires larger than the fireplace are not permitted, for safety reasons. Our bonfire pit open to all Guests is located below the South pool. We have a pile of branches and logs for free use. We also offer bagged hardwood for sale.

GAMES: On site you will find many engaging activities: fire pit and chairs, outdoor ping pong, shuffle board, bean bag toss style games, horseshoes, children’s toys and playgrounds, and other lawn games. If you need anything at all – please ask- we will help!

ICE: The ice machine is located below the deck of Cabin #2, to the right of the basketball hoop. 

Coffee: Each accommodation has a 1 or 4 cup drip style coffee maker and we provide filter/coffee packets according to the size of the machine.

Outdoor Games & Fire rings: Many of our cabins have their own Solo fire stoves on the deck. All guests are welcome at the group fire ring located below the southern pool. We offer horse shoes, shuffle board, basketball and lawn games.

Wifi password is: LAKEBREEZE

TOWELS AND LINENS: High quality cotton linens, pillows, blankets and bed covers are provided to our guests in ALL of our accommodations. Bath towels are provided in units 1-11 only. If you are unable to travel with shower towels, please let us know in advance to make arrangements. We do not provide for cabins / homes 12-22.Kindly observe our Resort quiet hours from 10 pm to 8 am. Please Note: We do not offer a daily in-room towel service. We regret any inconvenience, however, our little property does not have the space for the industrial laundry machines used by large hotels to process hundreds of towels daily. Please plan ahead to bring “beach” towels for the pool and sunbathing if you would like them.

HOUSE RENTAL GUESTS:

**PLEASE BRING YOUR OWN TOWELS – WE DO NOT PROVIDE BATH OR BEACH/POOL**

Cleanliness is our highest priority! Prior to your arrival, we undertake our 50 point cleaning procedure on every accommodation. However, we do not provide housekeeping during your stay. If you have special requests please do let our staff know- we may be able to accommodate. If you are staying in a cabin or an accommodation that includes a full kitchen, please wash your dishes and dispose of your food waste prior to departure. In order to keep costs affordable for our Guests, and manage staff resources, we anticipate that Guests will and have cleaned up after themselves in the kitchen. Please know that we do not inspect/re-wash individual dinnerware or cookware items stored in the cabinets between Guests. Trash can be removed to outside cans at any time.